Shipping policy

Shipping Policy

Shipping destination
LibraryRealm currently ships only to addresses within the United States.

Made-to-order processing
Our products are made to order by independent production partners. Processing time varies by product and is separate from transit time. The estimated delivery window shown at checkout includes the best information available at the time of purchase, but it is not a guaranteed delivery date.

Tracking and split shipments
Tracking information will be emailed when an order ships. Products in the same order may be produced by different partners and may arrive in separate packages.

Shipping addresses
Please review your shipping address carefully before placing an order. Contact us immediately if a correction is needed. Once an order enters production or ships, we may be unable to change the address, and replacement costs caused by an incorrect customer-provided address may be the customer's responsibility.

Delays and delivery issues
Carrier delays, severe weather, peak-season volume, and other events outside our control may affect delivery. If tracking shows a package as delivered but it is missing, please check the delivery address, nearby safe locations, household members, and the carrier before contacting us.

Damaged or incorrect orders
If an item arrives damaged, defective, or incorrect, contact us within 7 days of delivery through our store contact form and include the order number plus clear photos. We will review the issue and arrange an appropriate replacement or refund.